No Heat pad is provided on the shipping package. If you live in an area that is below 40 degrees Fahrenheit, please consider purchasing plant until the weather is more suitable. This succulent will also produce yellow bell-shaped flowers in the spring. The rosettes can grow to be 4 inches in diameter. The colors of the rosette depends on how much sunlight the succulent will get. When ordering, be mindful that living succulents can freeze. Description Echeveria 'Chroma' has beautiful dark variegated rosettes with blue-green, purple, and peach colors all mixed together. such as delayed shipping, frost damaged, wrong or uncompleted address, etc seller can’t change or edit order and shipping info so please double check shipping info before placing order. Seller are not responsible for Problems outside of our control. After 48 hours no refunds or replacement will be given.
If your items arrive damaged or there is a problem with your order please send me a photo of the original package, the items and order number! Refund will be given if the problem is cause by the seller however a slightly dry or wilted plants does not qualify as a damaged plant, with proper care the plant will recover soon, buyers must contact seller within 48 hours upon received the package for refund or replacement if approved buyers will received full refund with shipping cost. Plants Will Be Shipped with bare roots, no pot and no soil. You will receive the similar size plant as showing in the pictures. “Unfortunately, we do NOT ship to: Hawaii, Puerto Rico, and Virgin Islands Alaska and Guam